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8 Tips to Avoid Word Wars
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1. Words do not speak for themselves. They speak for us.
2. Recall of exact words is not helpful as ammo to prove you know what someone else meant to say better than they do. Comparison of meaning is helpful to track how miscommunications occurred.
3. Arguments about exact words used in conversation are nonproductive.
4. If your intent is to understand what someone said, don’t break out the dictionary. Ask them to clarify. Use the dictionary, when you want to increase your vocabulary or your spellchecker is on the fritz.
5. Trying to tell others what they meant is foolish.
6. Understand that we put our meaning into words when we speak them, and our listener puts meaning into words upon hearing them.
7. Successful communication involves matching the speaker’s intended meaning with the listener’s understanding. Often, a clarification process is needed to insure that communication is effective.
8. Do not assume. When in doubt—check it out!
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MORE INFO LINKS: Posts- Pt1 6-7-08, Pt2 6-12-08
© Copyright 2008 P.H. Pickett, Ph.D. All rights reserved. Contact DrCoachLove@HireCoach.com for permissions. |
